INTERNATIONAL UNLIMITED WARRANTY (no one else does this...)
Your BlackRock® watch is protected by our signature Infinite Guarantee, an
international unlimited warranty subject to the terms and conditions herein.
The Warranty covers defects due to faulty material or workmanship, subject
to normal conditions of use.
THIS WARRANTY DOES NOT COVER:
Damage to bands, straps or bracelets
Battery replacement
Damage (including water damage) as a result of impact and/or normal wear and tear
Damage casued by modification by unauthorized service providers
In case of defects covered by the warranty, your BlackRock® watch will,
at the sole option of our service center, be repaired or replaced free of charge.
Work performed under the warranty may be subject to a $7.50 shipping fee at the
descretion of our service center.
Our service center is also available for repairs not covered in the scope of our
Infinite Guarantee. We are pleased to offer a flat fee for common repairs:
$20 - for battery replacement; inclusive of return shipping
$20 - for repair/link work on straps and bands, inclusive of return shipping
(free with purchase of new strap or band)
$35 - for the repair of components not covered under warranty; inclusive of return shipping
For service and/or warranty , please send your watch to our service center:
BlackRock Watchmakers
ATTN: Customer Care
182 Pine Street
Burlington, VT 05401
Be sure to include your contact info, return address and a description of the issue.
Please allow up to 1 to 2 weeks from the date we receive your package for your watch to go
through the repair and inspection process.
We encourage you to send your package certified, insured or through a traceable shipper.
BlackRock Watchmakers is not responsible for packages lost or stolen in transit to us.
REGISTRATION
It is not necessary to register your watch, coverage under our Infinite Guarantee is
automatic with any genuine BlackRock watch.